Trust & deployment
The operational promises behind the product story
Enterprise buyers need more than feature copy. This page brings privacy, exporter behavior, standards alignment, and rollout posture into the main information architecture.
Privacy-first by default
Prompt and completion content is not captured by default, so teams can evaluate observability without immediately widening data exposure.
Fail-open exporter
The circuit breaker suppresses telemetry rather than blocking agent execution when the ingest path is unavailable.
Tenant-isolated ingest
Tenant identity is derived from the API key at the exporter so cross-tenant leakage is not part of the default model.
OTel-native event model
Events align with `gen_ai.*` semantic conventions so the platform story stays grounded in observable standards.
Sub-5ms overhead target
Batching, async export, gzip compression, and circuit-breaking are treated as architecture rules, not later optimizations.
Static-first website clarity
The marketing surface now makes rollout, pricing, and developer routes visible without hiding availability behind generic slogans.
Evaluation tracks
Pick the right route before rollout becomes a mess
Hands-on evaluation
Start with the app, SDK docs, and repository if you are validating core observability on your own environment.
Enterprise review
Use pricing and intelligence pages to understand where diagnostics and rollout planning sit before you involve more stakeholders.
Implementation planning
Use docs and architecture notes when the conversation shifts from category fit to actual connector and deployment work.